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Hostess Required in Dubai

Company Description H M A operates in the hospitality sector and is committed to delivering a welcoming, high-quality guest experience. The organization focuses on professional service, efficient operations, and a friendly atmosphere for guests and team members alike. Working at H M A offers opportunities to develop customer-facing skills and grow within a collaborative environment. Team members are encouraged to contribute ideas, uphold service standards, and support a positive workplace culture.Role Description This is a part-time, on-site Host/Hostess role based at a lebanese restaurant based in Dubai. The Hostess welcomes guests upon arrival, manages seating arrangements, and coordinates reservations to ensure smooth table turnover. Responsibilities include answering phone inquiries, confirming bookings, maintaining an organized waiting list, and communicating guest needs to the service team. The role also involves providing accurate information about the venue, handling guest concerns promptly, and supporting overall front-of-house operations as needed. The Host/Hostess is expected to maintain a professional appearance and contribute to a warm, efficient, and inclusive guest experience.Qualifications •Work Friday-Saturday- Sunday • experienced in restaurant work
Strong Interpersonal Skills and Customer Service abilities to create a welcoming and respectful environment for all guests.
Effective Communication and Phone Etiquette skills for handling inquiries, coordinating seating, and managing guest interactions.
Experience with Reservations and basic booking systems, including organizing waitlists and maintaining accurate guest information.
Ability to remain calm under pressure, manage multiple tasks, and work in a fast-paced hospitality setting.
Professional demeanor, reliability, and attention to detail in guest-facing interactions.
Previous experience in a restaurant, café, hotel, or similar hospitality environment is an advantage.
Fluency in English; additional languages commonly used in Dubai are a plus.
Availability to work evenings, weekends, and holidays as required by business needs.

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