Provide impeccable and personalized service to guests in accordance with fine dining standards.
Demonstrate an in-depth knowledge of the menu, including ingredients, preparation methods, and wine pairings.
Offer recommendations and assist guests in making informed choices.
Perform tableside preparations such as carving, flambé, or dessert presentations with precision and flair.
Engage guests in interactive dining experiences while maintaining professionalism.
Ensure tables are meticulously set with the appropriate silverware, glassware, and china.
Pay attention to details such as folded napkins, polished flatware, and proper alignment of table items.
Take orders with a high level of accuracy, paying attention to specific guest requests and dietary restrictions.
Communicate orders promptly and efficiently to the kitchen, ensuring a smooth flow of service.
Monitor the pacing of the dining experience, ensuring courses are served at the appropriate intervals.
Coordinate with the kitchen to maintain a well-timed and orchestrated dining service.
Uphold the highest standards of professionalism, including appearance, grooming, and demeanor.
Handle guest feedback and concerns with grace and address them to the satisfaction of the guest.
Work closely with colleagues to maintain a harmonious and efficient working environment.
High school diploma or equivalent.
Hospitality Management or Customer Service Certificate
Previous experience as a waiter in a fine dining or upscale restaurant.
Extensive knowledge of fine dining service standards, menu items, and wine pairings.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced and high-pressure environment.
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