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At a Glance
We know our success is driven by our exceptional people. Our Sales & Service team combines their expertise and passion
for our holidays to carefully piece together unique and exciting holiday experiences to our wide range of destinations.
Through all of this, delivering the amazing service for which we are known.
Have you ever dreamed of being part of an exciting premium tour operator?
We have a unique opportunity for talented, ambitious, and customer-driven Sales & Service Travel Consultants to join our
new team. We believe in being a true customer and colleague-centric business.
Role Purpose:
This pivotal role is all about our customers. It’s about ensuring we listen to our customer’s requirements; we
understand them, we use our knowledge to piece together their holiday and they receive the very best service, the most
transparent information, and the care our brand is renowned for. After all, they are putting their dreams in our hands.
We are looking for people with experience, but importantly lots of enthusiasm and drive to deliver exceptional sales &
service. You’ll need to be flexible, innovative, and passionate and can work as part of a team and individually
You will be part of our Global Sales & Service team and will handle a range of queries ranging from new inquiries to
helping customers with their existing bookings.
Key Accountabilities & Responsibilities
– Provide award-winning service primarily over the phone but also via Live Chat, email, and sometimes face to face.
– By listening to our customers, truly understanding their needs and requirements, piece together exciting holiday
experiences using your experience of our destinations.
– Ensure that all forms of contact are handled quickly and with a friendly ‘can do attitude, whilst achieving and exceeding
sales & service performance targets against key indicators.
– Challenge the status quo by working collaboratively with all departments to continually improve our customer
experience.
– Using initiative, keep up to date with product changes and personal development to always be one step ahead.
APPLY FROM LINK BELOW:
https://ae.linkedin.com/jobs/view/travel-consultant-at-emirates-3756657473?
