CUSTOMER SERVICE EXECUTIVE REQUIRED IN DUBAI
Required Language: English
Job Description:
– Greet all the customer
– Reach the given target on a daily basis·
– Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations·
– Promotes and maintains positive relations with all loyal clients and new customer·
– To be able to report to branch as per given schedule·
– To be able to work in a timely manner·
– Complies with all department and company policies and procedures·
– Contributes to the fulfillment of department and company objectives and goals·
– Performs as a team member in allocating and coordinating the work flow·
– Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients·
– Maintains proper records of all transactions, cancellations, and issues computer generated receipts to the customers·
– Maintains an awareness of all promotions and advertisement·
– Maintains a clean and orderly checkout of the counter·
– Answers customer’s questions and provides information on procedures or policies·
– Maintains good relationship with all customer·
– Trains and mentor new employees·
– Strictly follow the Anti-Money Laundering procedures as per company rules and regulations·
– Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals·
– Reporting to the Assistant Branch Manager·
– Ensures zero tardiness and absences·
– Ensure the cleanliness of the counter·
– Make sure to give 100% commitment in all sales promotion.
Required Nationalities:
– Indians
– Philippines
– Nepal
– Pakistan
Required Skills:
– Fluent in English
RESUMES TO BE ATTACHED WITH PHOTOGRAPHS.
– Photographs are mandatory when CV sent.
Email: hrsupport@lm-exchange.com
Salary: Up to AED2,500.00 per month