CRM Executive Required in Dubai

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6THSTREET.COM is a one-stop shop for style-conscious women, men and kids in the UAE, KSA and Kuwait. The fashion-savvy destination offers collections from over 150 international fashion brands such as Dune London, ALDO, Naturalizer, Nine West, Charles & Keith, New Balance, Crocs, Birkenstock, Skechers, Levi’s, Aeropostale, Garage, Nike, Adidas Originals, Rituals, and many more. The online fashion platform also provides free delivery, free returns, cash on delivery and the option for click and collect.

Overview

As a CRM Executive, you will be responsible for planning, organizing, and monitoring our customer relationship management strategies. This includes working closely with internal teams, creating content briefs, ensuring high-quality content delivery, and owning our email marketing program. You will also be tasked with daily reporting to relevant stakeholders.

Responsibilities

Planning – Discuss with categories & brands what offers they have, plans of new launches, etc. & based on that fill in the content plan.
Provide create briefs – Speak with the creative team to get the content delivered to them.
Quality Checks – QC things proactively with the intent of delivering only high-quality content with zero mistakes.
Ownership – Own the email marketing program of 6thStreet by owning the performance metrics (open rates, click rates & transactions) and delivering as per set targets.

Reporting – Share daily performance report of CRM with the categories & brands. Basic knowledge of excel will be helpful here.
Attitude required to succeed in the role:

Initiative and Drive – One must foster a ‘can-do’ ethos, always stepping forward to address what needs to be accomplished.
Ownership – Role requires a sense of responsibility and commitment and involves managing and ensuring completion of tasks end to end
Effective and Proactive communication
Customer first mindset.

Benefits:

Full-time role Competitive salary + bonus Company employee discounts across all brands Medical & health insurance Collaborative work environment Good vibes work culture

If you are looking to expand your career then send us your profile!

We look forward to hearing from you..

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