Preparing Coffee:
Make espresso, cappuccinos, lattes and other speciality coffee drinks using established procedures and recipes.
Prepare ground coffee for brewing, paying attention to the required coarseness for each technique.
Familiarity with using espresso machines and other coffee tools is a must.
Mastery of the Menu:
Know our coffee and beverage selection as well as any limited-time offers or seasonal promotions.
Provide suggestions for clients depending on their likes and dislikes.
Helping Out Customers:
Provide a friendly greeting, receive orders, and settle up with clients in a timely manner.
Interact with customers, respond to their inquiries, and educate them on the coffee and food offerings.
Maintain a high level of client satisfaction via fast and effective service.
Adjustable Drinks:
Pay attention to client needs, such as non-dairy milk, flavoured syrups, and additional toppings, and make beverages appropriately.
Display of Drinks:
Make sure the drinks are presented in a way that meets our high standards and looks good to the customer.
Organisation and Tidiness:
Always maintain a clean coffee bar, desk and lunch room.
Maintaining coffee machines on a regular basis will keep them clean, sanitary, and working properly.
Managing Stocks:
Help ensure smooth operations by keeping an eye on and replenishing coffee beans, milk, syrups, and other supplies as needed.
Advertisements and upsells:
Promote upselling by recommending pastries or snacks to consumers who have ordered coffee.
To increase consumer participation, advertise loyalty programmes, limited-time offers, or events.
Problem Resolution:
Listen carefully to customers’ grievances and work hard to find fair solutions.
Learning Without Stopping:
Learn more about contemporary coffee culture, brewing methods, and industry advancements.
Take part in coffee-making and customer service training courses.
Qualifications:
Although it helps, previous barista or coffee business experience is not necessarily necessary.
An insatiable need for coffee and a deep understanding of its many varieties and preparations.
Ability to connect with customers from all walks of life and excel in customer service.
Careful planning and dedication to providing dependably delicious coffee.
Capacity to multitask well and operate in a time-pressured setting.
Ability to connect with others and have a positive attitude.
Ability to work irregular hours (including holidays) is a must.
Contact No.: 0523250064
Email: hrnoor234@gmail.com