Job Description:
Your role involves providing administrative support, managing inquiries, and ensuring smooth operations. You will answer phones, handle correspondence, and assist with various administrative tasks to facilitate efficient communication service.
Job Responsibilities and Duties:
Answer incoming calls, screen and transfer calls to appropriate individuals or departments, and take messages accurately.
Schedule appointments and meetings for direct manager, confirming appointments with people via email or phone and entering them into the appointment calendar.
Notify people of scheduled appointments and meetings in a timely manner, ensuring that they are prepared and informed.
Monitor the reception area and lobby to ensure the security and safety of guests, employees, and property, reporting any suspicious activity or incidents to management or security personnel.
Assist with mail handling, sorting incoming mail, distributing packages, and preparing outgoing mail as needed.
Job Qualifications:
High school diploma or equivalent; additional certification in office administration, customer service, or hospitality is a plus.
Previous experience as a receptionist, administrative assistant, or customer service representative, (minimum 1 : 3 years of experience)
Excellent English is a must.
Excellent communication and interpersonal skills, with the ability to interact professionally with guests, colleagues, and vendors.
Strong organizational and multitasking abilities, with the capacity to prioritize tasks and manage time effectively in a fast-paced environment.
Proficiency in computer software applications, including Microsoft Office Suite and telephone systems.
Attention to detail and accuracy in handling customer information, appointments, and financial transactions.
Flexibility to work shifts, including evenings, weekends, and holidays, to accommodate the operational needs of the reception area and office.
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https://www.linkedin.com/jobs/view/3866520303/?