Customer Service

n this role, you’ll be the first point of contact for visitors and callers, playing a vital role in creating a welcoming and professional environment for everyone who interacts with our company. Responsibilities: Greet visitors warmly and professionally, ensuring a positive first impression of our company. Direct visitors to the …

As a Receptionist you will be responsible for: Greeting and welcoming visitors in a professional manner Answering phone calls, taking messages, and redirecting calls as necessary Managing and distributing mail and packages Providing information to visitors and directing them to the appropriate person or department Booking appointments and managing calendars …

The Lana – Dorchester Collection Division & Department Rooms – Front Office Job Title Front Office Agent Contract Type Permanent Status Full time Position Overview We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and …

The candidate must have a minimum of 1 year experience working in a 5-star hotel environment. Ability to speak additional language such as Arabic, French, Russian, Italian or Spanish is an advantage. Responsibilities Help the Assistant Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all …

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room …

Role Description This is a full-time on-site role as a Receptionist at Al Hadaf Travel & Tourism in Dubai. The Receptionist will be responsible for answering and directing phone calls, managing receptionist duties, and performing clerical skills such as filing, data entry, and managing appointments. Qualifications Excellent phone etiquette and …

Job Description: Your role involves providing administrative support, managing inquiries, and ensuring smooth operations. You will answer phones, handle correspondence, and assist with various administrative tasks to facilitate efficient communication service. Job Responsibilities and Duties: Answer incoming calls, screen and transfer calls to appropriate individuals or departments, and take messages …

As a Receptionist, you will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. Your role involves managing the front desk operations efficiently and ensuring a positive experience for all guests and staff. Responsibilities: Welcome visitors, clients, and guests in a …

Job Category Rooms & Guest Services Operations Location The Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Welcome to our family As a world-class leader in the travel industry, there’s no …

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). …