Customer Service

Responsibilities: Greet and welcome clients and visitors with a warm and courteous demeanour. Answer and direct incoming calls to the appropriate person or department. Provide information about the company, available properties, and services offered. Schedule appointments and maintain calendars for agents and sales staff. Manage incoming and outgoing mail, packages, …

Job Summary Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, AYS Operations, Guest Services/Front Desk and Executive Lounge, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. …

Job Summary Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, …

Summary You will be responsible to provide an excellent and consistent level of service to your guests. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the back of the house within the front office with regard to reservations and pre-arrival responsibilities. Qualifications Diploma/ …

Guest Experience Agent Required in Dubai About the location: In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic …

Job Description General Admin Support Looking after the Front Office, Welcoming the guests Answering the telephone and taking messages Maintaining the tidiness of the boardroom and meeting rooms and office facilities Organising lunches for guests, workshops, and celebrations. (Coordinate with Office Manager) Serving of Coffee/Tea/Water to the RMD,Guests and board …

Job Description Job Responsibilities: To aim high to turn Guest satisfaction into Guest enthusiasm by attending to guest request and complaints in a warm and timely manner. Efficiently, courteously and expediently welcome, handle check in, check out and fond farewell for all hotel guests ensuring their comfort and satisfaction, adhering …

Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered …

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Guest Services Manager you are responsible to provide professional and customer focused service to our …

We are looking for a professional and friendly Receptionist to join our team. Job Responsibilities Greet and welcome visitors in a professional manner. Answer, screen, and forward incoming phone calls and manage Instagram inquiries. Provide accurate information to clients in both Arabic and English. Handle administrative tasks such as scheduling …